Frequently Asked Questions
How come your paper is cheaper than some of the Korean Wrapping Paper made in China?
We have done our best to offer the best price possible, while maintaining our quality of service.
I need my order shipped to the US, can I order on your website even though it is in Canadian dollars?
Yes. Lot’s of US florists place their orders and pay with their US credit cards. The purchase will automatically convert the currency to US dollars once your payment has been completed. To see roughly how much your purchase will convert to, you can visit www.xe.com/currencyconverter/ You will also see the total show up on your credit card statement once the payment has been processed. Conversions rates can slightly vary depending on your credit card company.
Do you provide discounts for vendors or large purchases?
Our wholesale pricing system allows you to get up to 40% off on large orders. You can potentially pay as low as $0.47 (CAD) per sheet or $11.99 (CAD) per 15yard / 20yard / 25 yard roll. Click here to see an image of our wholesale pricing structure. We also have a rewards system, which rewards our loyal customers. The more you spend, the more you save.
Here are the coupon codes for you to copy and paste into the coupon section on your cart page:
10% OFF – KWPget10 (no minimum spend)
20% OFF – 250clubkwp ($250 CAD Minimum spend -> 13 KWP rolls)
30% OFF – 500clubkwp ($500 CAD Minimum spend -> 26 KWP rolls)
40% OFF – Pre-Order (FULL PAY) 2-3 months in advance via email. Visit our Pre-Order page for more info.
Where is your Korean Wrapping Paper made?
As stated in various parts of our website, our Korean Wrapping Paper is made in South Korea. Since we ran our own successful flower business in Korea for many years, we were able to build relationships with many key players in the flower industry in South Korea. And we hope that florists and flower enthusiasts in North America will be able to enjoy the Korean Wrapping Paper style that we so love to use.
Is the Korean Wrapping Paper really recyclable?
All of the Korean Wrapping Paper we carry is 100% recyclable in most parts of the world, including Canada and The US. Our Wrapping paper is created using a material called “Polypropylene”, which is classified as a recyclable thermoplastic polymer.
I haven’t received my order yet, when will it arrive?
It is best to check your email for the tracking number that is emailed with each order. Depending on your address, the time of the year, and the size of your order, shipment times can vary. You can learn more about the details by visiting our Shipping page.
What payments do you accept?
Our website accepts Google Pay, Apple Pay, and all major credit cards via Stripe Payments.
Will I be charged a sales tax?
If you are getting any of our wrapping paper delivered to an address in Canada, you will be charged the sales tax of your province, which may be PST, HST or GST. If you are getting your order delivered to an address outside of Canada, there will be no sales tax added to the order. The reason for this is because our operations are currently only based in Canada.
Will I get contacted by customs to pay an import tax?
Since we have partnered with an experienced courier provider, our packages are delivered without customs getting involved. We sometimes have to split up larger orders to ensure that delivery is made without getting held up at customs.
If I’m not happy with my purchase, can I get a refund?
We have a 30 day refund policy to ensure that purchasing Korean Wrapping Paper from us is a smooth and convenient process.
The only exception is that no refunds are available for the 40% OFF pre-orders.
I am very interested in the wrapping paper, but I want to see samples. Do you send samples?
You can visit our showroom in Canada and see samples of all of the styles we carry. We can also send you up to 20 different styles for free. If you are interested in receiving FREE samples, click here for more info.